PLEASE READ EACH SHIPPING OPTIONS CAREFULLY.

For international shipping

• KOREA POST INTERNATIONAL MAIL
  Stickers/Postcards: orders are shipped via Korea Post Standard Shipping International Mail.
  (No Tracking).

• You can choose to upgrade to TRACKING at checkout.

• Tracked shipping: you will receive a shipping confirmation email with your tracking number.

• All other international orders ship via KOREA POST EMS tracking (Express Mail Service) in protective mailers.

For domestic shipping (South Korea)

• KOREA POST MAIL
  Stickers/Postcards: orders are shipped via Korea Post Standard Shipping Mail.
  (No Tracking).

• You can choose to upgrade to TRACKING at checkout.

• Tracked shipping: you will receive a shipping confirmation email with your tracking number.

When will my order ship?

Please allow 3-7 business days for your order to ship. Once shipped, please be aware of the following expected delivery times:

• For Domestic South Korea orders: 1-2 weeks delivery

• For International orders: 2-4 weeks delivery (Please be patient! Some countries may see additional shipping delays)

RETURNS & EXCHANGES
Returns: You can contact me within 14 days of delivery at ihangdesign@gmail.com with your name, address and number of your order.

You are responsible for the cost of shipping when you return the product. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
I don't accept returns/refunds for custom products, personalized orders, deteriorated products, products used by the customer and digital products.

Cancellation: Request a cancellation within 2 hours of purchase.
Cancellations are not accepted during sales.
Orders of digital products can't be cancel/refund because of the nature of these items.

Your order never arrives? I can't replacing/refund orders if you choose "standard shipping" at checkout.
You have to choose "tracked shipping" if you want to be protected.